TERMS AND CONDITIONS OF USE
Last updated: March 10, 2026
INTRODUCTION AND LEGAL TERMS
By accessing or using our mobile application, or any related platform or application (collectively, “the Platform” or “App”), or any of our services, you agree that you have read, understood, and agree to be bound to the terms and conditions contained herein (“Terms”). All rights in and to the content of the Platform always remain expressly reserved by Homeboss.
These Terms explain the conditions applicable to how you will use the Platform and our Services. Please read these Terms carefully before using the Platform or subscribing for our services. We will assume you have read and understood these Terms if you continue to access or make use of our Platform.
Please pay specific attention to the BOLD paragraphs of these Terms. These paragraphs limit our risk or liability, constitute an assumption of risk or liability by you, impose an obligation on you to indemnify us or is an acknowledgement of any fact by you.
The terms "end user", “you" and “your” are used interchangeably in these Terms and accordingly refer to (i) you, as an end-user, who signs up for any services offered by a Merchant. Accordingly, the terms “us”, “our” or “we” refers to Homeboss or our possession.
OUR SERVICES
What Our Platform Offers
Homeboss is an AI-powered marketplace that connects home and property owners and/or occupiers (“Clients”) with independent domestic and/or maintenance service providers (“Professionals”) for the purpose of requesting, sourcing, booking and/or paying for domestic and/or maintenance services (“Services”). Homeboss is not an agency, does not employ Professionals, and does not provide the Services itself.
Any agreement for the performance of Services is concluded directly between the Client and Professional, and Homeboss’s role is limited to making the Platform available and facilitating interactions between Clients and Professionals.
Homeboss does not control, direct or supervise Professionals, does not guarantee the availability, suitability, quality, timing, legality or safety of any Services, and is not responsible for any acts or omissions of any Client or Professional.
Professionals who use the Platform are independent contractors and are solely responsible for:
performing the Services;
obtaining and maintaining any licences, permits, registrations, insurance and approvals required by law,
complying with all applicable laws and industry standards, and
determining (where applicable) their own pricing, scope of work and service terms, subject to any Platform rules displayed on the Platform from time to time.
Eligibility and access:
Subject to these Terms, any person may access and use the Platform, whether as a Client or as a Professional. By using the Platform, you warrant that you are at least 18 (eighteen) years old, have the legal capacity to enter into and be bound by these Terms, and will comply with all applicable laws and any Platform rules displayed from time to time.
We may refuse, restrict, suspend, or terminate your access to the Platform and/or Services at any time where we reasonably believe that:
you have breached these Terms,
your use creates a security, fraud, safety, or compliance risk,
information you provided is false, misleading, or incomplete, or
we are required to do so by law, a regulator, or a service provider.
Where reasonably practicable, we will give you reasonable notice.
REGISTERING AS A CLIENT
To use the Platform as a Client and to request and/or book any Services, you must create a Client profile/account on the App and complete the required onboarding steps. You may browse certain parts of the Platform without a profile, but you will not be able to place a booking request, confirm a booking, communicate with a Professional through the Platform, or make payment (where applicable) unless you have created and are logged into your Client profile.
Accurate Information: When signing up to our Services you agree to provide accurate, current, and complete information and to update this information as and when it changes. Please contact us to view or change your personal data to ensure it’s always up to date.
Warranty: By sharing personal data with us, you warrant that the persons using the Services is you. You are responsible for the information provided, and all the actions taken on the Platform and through the Services. Please see our Privacy Policy for more details on how we use and processes personal data.
REGISTERING AS A PROFESSIONAL
To offer Services on the Platform as a Professional, you need to sign up in the App and set up your Professional profile by following the prompts. You’ll also need to provide the information and documents Homeboss asks for from time to time (for example, your ID and contact details, proof of address, qualifications, licences/permits, insurance, bank details, and anything else needed to meet requirements for the Services).
Homeboss will review what you submit and may approve your Professional profile (including letting you accept bookings) or reject your application. If you’re rejected, Homeboss will tell you why (either in the App or using the contact details you provided). Homeboss may ask for more information before deciding. Approval doesn’t guarantee you’ll keep access to the Platform, and it can be removed if your information is inaccurate, incomplete, misleading, out of date, or doesn’t comply with these Terms or the law.
To stay listed on the Platform and keep accepting bookings, you need to maintain an average rating of at least 4.6 (or any other minimum rating shown in the App from time to time). If your average rating drops below 4.6, Homeboss may remove your profile and/or suspend or end your access to the Platform, subject to any notice or appeal process shown in the App.
Professional sign-up fee: Homeboss charges a once-off, non-refundable sign-up fee to Professionals in order to apply for verification and to be listed on the Platform. Unless otherwise displayed in the App from time to time, the sign-up fee is:
For certain Professional categories designated in the App (including, for example, general skilled domestic and/or maintenance service providers such as domestic workers, laundry service providers and landscapers), R50 (fifty Rand) is payable upfront on sign-up, and a further R300 (three hundred Rand) is deferred and will be deducted automatically from the Professional’s first 3 (three) payouts in equal instalments (or as otherwise shown in the App); and
For all other Professional categories, R400 (four hundred Rand) is payable upfront on sign-up.
The Professional authorises Homeboss to deduct any deferred portion of the sign-up fee from payouts due to the Professional via the Platform. If a Professional does not earn sufficient payouts to settle any deferred portion, the outstanding amount remains payable on demand.
Other than the once-off sign-up fee described above, Homeboss does not charge Professionals any ongoing commission on bookings. For clarity, this does not prevent:
third-party payment processing fees, chargebacks, reversals, or banking fees from being applied by payment service providers, or
Homeboss from charging fees for optional value-added services or features, provided such fees are clearly disclosed in the App prior to use.
HOW TO USE OUR SERVICES
Service Request: When a Client sends a request through the App describing the Services they need (and, if relevant, project details, preferred timing, budget, and where the Services will be done), the Platform will search its database of Professionals. It will use automated tools (including AI-enabled matching) to show the Client one or more potential Professionals based on the information provided and other relevant factors (such as service category, availability, proximity, ratings/reviews, past performance, and Professional profile details).
The Client understands that matches are generated automatically using the data the Platform has at the time, and they’re shown for convenience only. Homeboss does not promise that any match will be available, suitable, properly qualified, or willing to take the booking. Showing a Professional on the Platform is not a recommendation, certification, vetting, or endorsement by Homeboss. The Client is still responsible for reviewing the Professional’s profile and confirming the scope of work, pricing, and timing before booking.
Instant booking: If the App shows a Client one or more matched Professionals, the Client can use the App to request and/or book a chosen Professional right away for a specific date, time, and service location. To do this, the Client must confirm the booking details shown in the App (including the scope of work, address/location, any access instructions, and any applicable price/fees).
A booking request is only confirmed when it’s accepted/confirmed in the App following the booking steps shown on the Platform (which may include the Professional confirming and/or payment being confirmed, if applicable). Until then, the requested date and time isn’t guaranteed and may be declined, changed, or no longer available.
Payment, acceptance and start code: If the Platform requires pre-payment for a booking, the Client needs to pay the amount(s) shown in the App before the booking request can be sent for acceptance and/or accepted by the Professional. Once the payment goes through, the Professional can accept the booking in the App and attend the service location at the booked date and time.
For each confirmed booking, the App will generate and send the Client a unique verification code (the “Start Code”). When the Professional arrives at the service location, the Client needs to give the Start Code to the Professional, and the Professional needs to enter it in the App to start the booking. If the Start Code isn’t provided and entered in the App, the booking can’t start on the Platform and the Platform won’t release any funds to the Professional for that booking.
If the Client doesn’t provide the Start Code at the service location within a reasonable time after the Professional arrives (or if the Client isn’t there or doesn’t provide access), the Professional can report the booking in the App as a “no-show/absent Client” (or similar). In that case, the booking will be handled under the cancellation/no-show rules shown in the App from time to time, and funds may be withheld from release to the Professional and/or cancellation or call-out fees may apply as shown in the App.
Mandatory photos and checklist: For each booking, the Professional needs to use the App to take clear “before” photos of the relevant area(s), and then clear “after” photos once the job is done (together, “Job Photos”). The Professional also needs to complete the in-app checklist for that booking (the “Checklist”), which shows the minimum tasks and/or deliverables for the job as displayed in the App from time to time.
The Client understands that the Job Photos and the completed Checklist are how we record that the booking started and finished, and Homeboss may use them to run the Platform (for example, for quality checks, support, dispute handling, and fraud prevention), in line with our Privacy Policy and applicable law. Professionals must keep photos focused on the work areas and should not intentionally capture unnecessary personal or sensitive information.
Failure by a Professional to upload the required Job Photos and/or to complete the Checklist may result in:
delayed or withheld release of funds for that booking pending review,
a request for additional information, and/or
enforcement action under these Terms and/or Platform rules (including warnings, suspension, or removal from the Platform).
Client consent: By making and confirming a booking, the Client gives consent for the Professional to take photographs of the relevant work area(s) at the service location before, during (if needed), and after the Services are performed, and to upload those photographs to the App as part of the booking record.
The Client understands that these photos form part of how the Platform verifies and documents the Services (including for quality assurance, customer support, and dispute resolution). Professionals must keep photos focused on the work area(s) only and should avoid capturing unnecessary personal, confidential, or sensitive information.
PAYMENT TERMS
Payment Methods: You can only pay for bookings (and any other amounts due on the Platform) online through the App, using the payment options shown in the App from time to time. Please don’t pay in cash or by cash deposit, and don’t do EFTs directly to a Professional (or accept them as a Professional).
Any payments made outside the App won’t be recognised by Homeboss for things like confirming a booking, starting a booking, handling disputes, refunds, or releasing funds. Trying to request, offer, or accept payment outside the App may lead to your account being suspended or removed.
Third-party payment service provider: Homeboss uses a third-party payment service provider to process payments in the App. When you pay through the App, you’re allowing Homeboss and our payment provider to process that transaction, and you agree to any payment-provider terms shown during checkout.
We don’t control the payment provider’s systems, so we can’t be responsible for delays or issues like failed payments, rejected payments, reversals, chargebacks, or non-processing caused by the payment provider, banks, card networks, or other third partiesbut we’ll do our best to help you through our support channels if you have a payment question.
Professional App-Wallet: Once a booking is marked as completed in the App (and the required completion steps in the App have been followed), the amount due to the Professional for that booking will be released into the Professional’s in-app wallet (“Wallet”). The Professional can then withdraw (“cash out”) available Wallet funds to their nominated South African bank account through the App, subject to any ID/bank verification, minimum cash-out amounts, limits, and processing times shown in the App from time to time.
Homeboss may sometimes need to delay, hold back, reverse, or adjust funds going into the Wallet and/or a cash-out if we reasonably think it’s needed to prevent fraud, deal with chargebacks/reversals, respond to a suspected breach of these Terms, comply with the law or payment-provider rules, or while a booking is being reviewed or disputed (including where the required Job Photos and/or Checklist haven’t been submitted). We’re also not responsible for delays caused by banks or third-party payment providers.
Limitation of Use: If payment cannot be charged to your payment card or a charge is returned for any reason, including chargeback, we reserve the right to suspend the payment link and advise the Merchant accordingly of the failed payment/s.
CLIENT QUERIES
For each booking, the App will show a detailed list of what’s included for that Service (the “Service Pro Task”). You may also see this in the Checklist and/or the booking details. When you confirm a booking, you’re agreeing that the Service Pro Task is what the Professional is coming to do, and it’s what the price is based on.
If you ask for something that isn’t on the Service Pro Task (an “Additional Request”), it’s not part of the booking and the Professional can say no. If you both want to add it, you need to agree to it in writing on the Platform (including in-app chat) and, where needed, add and pay for it through the App (or follow the in-app process). Homeboss doesn’t have to recognise or enforce any extra-work deals made outside the Platform.
If there’s a dispute about what was included, whether the work matched the Service Pro Task, or whether a complaint/review is fair, Homeboss may review what happened as part of our support process (but we don’t have to).
We may look at the booking details (including the Service Pro Task), in-app chat, the Job Photos, the Checklist, and anything else available on the Platform to make a decision for Platform purposes (for example, whether to keep or remove a review under our rules, whether to apply a credit/discount for a future booking, and/or whether to take action on an account under these Terms). Any decision we make is for running the Platform and isn’t a legal ruling about who’s liable.
SERVICE DISCOUNTS
If you’re not happy with the work done on a booking, please let Homeboss know through the App within a reasonable time after the job is finished, and share enough details for us to look into it.
If, after reviewing what’s on the Platform (which may include the Service Pro Task, Checklist, in-App chat, and Job Photos), we reasonably find that the problem was mainly caused by the Professional’s fault or by not doing the work as set out in the agreed Service Pro Task, we’ll provide a generous discount for your next booking (excluding any Platform fees, payment processing fees, tips, or amounts for Additional Requests) as a discount code.
Discount codes can’t be transferred to someone else, can’t be exchanged for cash, and can only be used for future bookings made through the App. Discount codes may also expire and may be subject to other credit rules shown in the App from time to time. If we issue discount codes under this clause, that will be the remedy we provide under these
Terms for that accepted complaint (but this doesn’t take away any rights you may have under applicable consumer protection laws).
VARIATION OF SERVICES AND REFUNDS
Client variation/cancellation:
A Client may vary (reschedule or change) or cancel a confirmed booking through the App. If the Client varies or cancels a booking at least 24 (twenty-four) hours before the scheduled start time, the Client will be entitled to a full refund of the service cost paid for that booking (subject to any non-refundable third-party charges expressly disclosed in the App at checkout, if applicable).
If the Client cancels a booking within 24 (twenty-four) hours of the scheduled start time, the Client will only be entitled to a 50% (fifty percent) refund of the service cost paid for that booking.
Refunds will be processed in accordance with the refund method and timelines displayed in the App from time to time (which may include refunds to the original payment method and/or the issuing of in-App credits), and may be subject to deductions or adjustments required by a third-party payment service provider, chargebacks, reversals, or where the booking is under dispute or review.
Professional variation/cancellation:
If a Professional can’t make it at the booked date/time, or can’t do the job for a confirmed booking, they must let the Client and Homeboss know as soon as they can through the App (for example, via in-App chat and/or the cancel/reschedule option, if available). If that happens, Homeboss may cancel the booking and/or automatically match the Client with another available Professional, based on the booking details (like the service type, location and timing).
Please note that reassignment depends on who’s available, so we can’t promise we’ll always find a replacement Professional, or that they’ll be able to come at the original time. If we can’t reassign the booking, we’ll handle it in line with the cancellation and refund/credit rules shown in the App from time to time.
RESPONSIBILITIES AND WARRANTIES
By using the Services, you, as the end user, warrant that -
you have read and agreed to these Terms and will use the Platform and Services in accordance with them, including using the Platform via the App (mobile-only for the time being);
you have not made any misrepresentations and the information provided in the sign-up process is true, accurate and complete in every aspect, and you will keep your profile information up to date;
you are above the age of 18 (eighteen) years old and have the legal capacity to understand, agree with and be bound with these Terms;
you lawfully possess and submit all information to Homesboss and hereby indemnify Homeboss against any third-party claims that may arise due to the processing of the information shared by you with Homeboss, including any documents submitted for Professional verification;
you will not post, upload, replicate or transmit any abusive content that is or could reasonably be considered to be threatening, harassing, defamatory, abusive, racist, sexist, discriminatory, in breach of confidence, in breach of privacy or restrict any other user from properly using the Platform or the Services;
you will not send any unsolicited electronic messages or use any software, routine or device to interfere or attempt to interfere electronically or manually with the operation or functionality of the Platform or the Services including but not limited to uploading or making available files containing corrupt data or viruses via whatever means or deface, alter or interfere with the front end ‘look and feel’ of the Platform or the Services or the underlying software code;
you will not infringe the intellectual property or other rights of any third party or Homeboss or transmit content that you do not own or do not have the right to publish or distribute;
you will not use the Platform or the Services for any commercial purpose other than as expressly provided for by Homeboss herein, and you will not attempt to take bookings or payments off the Platform;
you will not use the Platform or the Services to breach any applicable law or regulation or perform or encourage any illegal activity including (without limitation) promoting or facilitating money laundering or financial crimes; and/or
you will not facilitate or assist any third party to do any of the above, and you will not request, solicit, offer, or accept cash payments or EFTs for bookings (all payments must be made online through the App using our third-party payment service provider).
failing which, such action will automatically and immediately be deemed to be a material breach of these Terms, allowing Homeboss to enforce all of our rights in the case of breach, including but not limited to denying you access to the Platform or the Services, reporting your actions to an applicable authority or instituting legal proceedings against you.
Access to Platform in Breach: Without prejudice to any of our other rights (whether at law or otherwise), we reserve the right to deny you access to the Services where we believe (in our reasonable discretion) that you are in breach of any of these Terms.
DATA PROCESSING
We will store and process all data you share with us in accordance with applicable data protection legislation (including the Protection of Personal Information Act 4 of 2013 (“POPIA”)) and our Privacy Policy. You hereby grant us, the right to process your data, as an operator (as defined under POPIA) for the purpose of providing our Services to you. We will process, store and maintain your data for such period of time necessary to provide our Services to you.
Please see our Privacy Policy for more information on how we process personal data.
MESSAGES AND HYPERLINKS
Data Messages between You and Homeboss
Data messages, including email messages and support queries, you send to us will be considered received only when we acknowledge or respond to these messages.
Data messages we send to you will be regarded as received when the message enters your email inbox or messaging inbox and is capable of being retrieved and processed by you.
We reserve the right not to respond to any message that contains obscene, threatening, defamatory or otherwise illegal, unlawful, or inappropriate content, and to take appropriate action against the sender of such message if necessary.
Messages sent over the internet cannot be guaranteed to be completely secure as they can be intercepted, lost, or corrupted. We are therefore not responsible for the accuracy or safety of any message sent by email or over the internet.
Hyperlinks, Deep Links, Framing
The Platform may include links to other websites ("other sites"). We do not own or endorse these other sites and are not responsible for the information, material, products, or services contained on or accessible through these other sites. Any hyperlinks do not imply any endorsement, agreement on or support of the content or products of these other sites.
We do not own the content on any other site which may be shown on the Platform. Should the owner of any content showcased on the Platform want the content to be removed, please contact us to request the removal of such content. Your access and use of the other sites remain solely at your own risk and on the terms set by the operator of any other site.
INTELLECTUAL PROPERTY
Platform IP: Everything on the Platform and in the software (including content, data, text, graphics, images, audio/video, ads, the look and feel, UI design, trade names, logos, trademarks, designs, copyright and service marks, and the underlying code) (together, the “intellectual property”) is owned (or co-owned or licensed, as applicable) by Homeboss and/or our shareholders, directors, or affiliates, directly or indirectly. This intellectual property is protected by local and international laws and treaties.
User submitted IP: You keep ownership of any intellectual property you provide to us. However, you give us a revocable, non-exclusive, non-transferable, fully paid licence to use it so we can provide the Services to you.
No Modification of IP: Except for the rights you are given under these Terms, all rights in the intellectual property on the Platform, in the Services, or belonging to Homeboss are reserved. You must not copy, download, print, modify, publish, broadcast, distribute, sell, or transfer any intellectual property, content, graphics, other materials, or the underlying code (in whole or in part) unless we give you written consent first (and we may refuse consent). If you breach this section, we and/or the relevant IP owner may take legal action for breach of these Terms, including a claim for damages.
Updates: We reserve the right to make improvements or changes to the intellectual property, information, videos, graphics, and other materials on the Platform or within the Services, or to suspend or terminate the Platform or the Services, at any time without notice; provided that any transactions or functions already concluded, will not be affected by such suspension or termination (as the case may be).
Third Party IP: Some intellectual property may be licensed to us or owned by third parties (“third party IP”). Your use of that third party IP may be subject to the third party’s terms, and you agree to follow those terms. If there is a conflict between those third-party terms and these Terms, the third-party terms will apply, but only for the relevant third party IP. Homeboss is not responsible for third-party components used in the Services. You acknowledge that Homeboss is not the author, owner, or licensor of third party IP, and we do not make any warranties or representations (express or implied) about its quality, capabilities, operation, performance, or suitability. The Services (other than any third party IP included in them) are not “open source” or “publicly available” software.
INDEMNITIES AND DISCLAIMERS
Disclaimers
The Platform and Services are provided on an “as is” and “as available” basis. We don’t make any warranties (express or implied), including warranties of merchantability, fitness for a particular purpose, or non-infringement, and we don’t promise the Platform or Services will be uninterrupted, error-free, secure, or free from viruses or other harmful components. We also don’t promise the Platform or Services will meet your needs or that any issues will be fixed. You use the Platform and Services at your own risk.
We take reasonable security measures to help protect the Platform and Services and to reduce the risk of viruses, unlawful monitoring, or unauthorised access. However, we don’t promise that your access will always be uninterrupted or error-free, or that anything available through the Platform or Services will be free from bugs, viruses, worms, trojan horses, or other harmful components.
To the fullest extent allowed by law, Homeboss, and its shareholders, directors, employees, partners, and affiliates, will not be liable for any direct or indirect loss or damage (including incidental, special, consequential, or punitive damages), including loss of profits, data, goodwill, or other intangible losses, arising from or related to: (i) your use of (or inability to use) the Platform or Services; (ii) unauthorised access to or use of our systems and/or any information stored in them; (iii) any interruption, delay, suspension, or stopping of transmissions to or from the Platform; (iv) bugs, viruses, trojan horses, or similar issues sent to or through the Platform by a third party; or (v) any act or omission of a Merchant or other third party (including banks, payment networks, or payment service providers), including any failure, rejection, reversal, delay, or non-processing of a debit order or other payment, or any dispute about the Merchant’s goods/services, fees, amounts, or payment schedule.
You acknowledge that Homeboss is not responsible or liable for how any Merchant, other users, or third parties behave (including unlawful, offensive, or improper conduct), or for any dispute between you and a Merchant about the Merchant’s goods/services, fees, amounts, or payment schedule.
Indemnities
You indemnify and hold harmless Homeboss, its shareholders, directors, employees, and partners from any third-party demand, action, application, or other proceedings (including reasonable attorneys’ fees and related costs such as tracing fees) arising out of or in connection with your use of the Platform and/or Services, any payment authorisation you give (including debit order mandates), any reversal, chargeback, or payment dispute relating to you, or any transaction concluded via the Platform, except to the extent such losses arise from the gross negligence or wilful misconduct of Homeboss or its representatives.
You agree to indemnify, defend, and hold Homeboss, its shareholders, directors, employees, and partners harmless from any direct or indirect liability, loss, claim, or expense (including reasonable legal fees) to the extent arising from (a) your use of the Platform or Services, (b) any information you provide that is inaccurate, incomplete, or unauthorised (including banking or identity details), (c) your breach of these Terms or applicable law, or (d) any dispute between you and a Merchant regarding fees, amounts, or the underlying goods/services, except to the extent such liability, loss, claim, or expense results from the gross negligence or wilful misconduct of Homeboss or its representatives.
This clause will survive termination of these Terms.
DISPUTE RESOLUTION
Negotiation: If a dispute, disagreement, or claim arises between you and Homeboss about the Platform or between yourself and a Client/Professional, you (and all relevant parties) and Homeboss will try to resolve it in good faith through informal negotiations. Disputes between you and a Merchant (including about the Merchant’s goods/services, fees, or payment schedule) must be raised directly with the Merchant.
Mediation: If we can’t resolve the dispute through negotiation (or within any extended period we agree), either you or Homeboss may refer it to an independent industry expert to mediate and help us reach a solution.
Arbitration: If the dispute still isn’t resolved after mediation, it will be finally resolved by confidential, binding arbitration under the expedited rules of the Arbitration Foundation of Southern Africa (“AFSA”), with the arbitrator appointed by Homeboss.
Jurisdiction: You and Homeboss consent to the jurisdiction of the appropriate South African courts. You may also use any tribunal or ombud process available under applicable law.
No publication: Neither you nor Homeboss may publicise any dispute on social media or any other public platform. We both understand that doing so could cause serious harm to the other party and may result in a claim for damages.
TERMINATION OF USE
IN ADDITION TO OUR OTHER RIGHTS UNDER THESE TERMS, WE MAY RESTRICT AND/OR END YOUR USE OF OUR PLATFORM AND/OR SERVICES IF YOU BREACH THESE TERMS, IF WE REASONABLY BELIEVE YOUR USE CREATES A SECURITY, FRAUD, OR COMPLIANCE RISK, OR IF WE ARE REQUIRED TO DO SO BY LAW OR A PAYMENT SERVICE PROVIDER. WHERE REASONABLY PRACTICAL, WE WILL GIVE YOU REASONABLE NOTICE. ENDING YOUR ACCESS TO RECURV DOES NOT, BY ITSELF, CANCEL OR REMOVE ANY PAYMENT OBLIGATIONS YOU MAY OWE TO A MERCHANT.
If your access is terminated, we will remove your profile and your access to the Platform and Services. You can ask us to delete your account and related data by using the account deletion option in the App’s settings, or by emailing hello@homeboss.ai. Requests are processed within 30 (thirty) days after we verify your identity, subject to any legal retention requirements.
NOTICES AND SERVICE ADDRESS
Each of the parties chooses their service address for the purposes of the giving of any notice, the serving of any process and for any other purposes arising from these Terms as being:
in the case of Homeboss, at hello@homeboss.ai; or
in the case of the client, at the e-mail, cellphone number, and/or address provided when onboarding with us.
Each of the parties will be entitled from time to time, by written notice to the other to vary its service address to any other address which is not a post office box or poste restante, provided that the change will become effective only 14 (fourteen) days after service of the notice in question.
Notwithstanding the above, any notice given in writing in English, and actually received by the party to whom the notice is addressed, will be deemed to have been properly given and received, notwithstanding that such notice has not been given in accordance with this clause.
COMPANY INFORMATION
Site owner: Homeboss (Pty) Ltd]
Legal status: Private Company
Registration number: 2025/431820/08
Description of business: Marketplace for maintenance and domestic services
Platform address: 138 West Street, Workshop17, Sandton, Gauteng, South Africa, 2031
Email address: hello@homeboss.ai
Telephone number: +27604047501
Registered address: 138 West Street, Workshop17, Sandton, Gauteng, South Africa, 2031
Postal address: As above.
GENERAL